Swire Hotels Taps CoCounsel and Practical Law for Legal Strategy

Swire Hotels manages a portfolio of luxury hotels known for distinctive design, forward-thinking operations, and a strong culture of innovation. 

The legal team at Swire Hotels is nimble and agile with four members. In addition to Justen as an overall lead of the team, two focus on legal matters, whilst the other one is on data privacy. A day-to-day for the team involves working across hotel management agreements, commercial contracts, intellectual property matters, compliance programs, and dispute resolution matters.

The Swire Hotels legal team fosters a culture of driving process improvements. They enjoy stress testing and piloting legal technologies. Amidst the backdrop of a rapidly evolving tech ecosystem, Justen Li, their General Counsel, had a vision for the Swire Hotels legal team. 

“Embracing AI was a natural step forward. It helps us eliminate repetitive tasks and gives our team more time to focus on strategic work,” he explains. 

Seeing the long-term benefits of driving innovation today, rather than adopting a ‘wait and see approach,’ the search was on for the right solution. 

“We didn’t want to adopt cutting-edge technologies late, but rather, be early the adopters driving greater efficiencies as soon as possible.”

Two green flags drew Justen and his stakeholders toward CoCounsel and Practical Law. First, both products seamlessly integrated into their daily operations. Second, they found a strong alignment with Thomson Reuters as their preferred provider.

Smooth process for contract reviews: The Swire Hotel’s legal team integrated CoCounsel with their in-house contract negotiation playbook.

Advanced disputes analysis and strategy planning: Beyond contracts, CoCounsel has proven invaluable in summarising extensive documents and articles, offering actionable insights to both the legal team and executive management.

“It’s been especially helpful in analysing dispute-related materials, uncovering key findings and strategy recommendations that improve our decision-making,” explains Justen.

Justen’s positive customer experience provided assurance he had made the right choice.

“The Thomson Reuters team has been a fantastic partner. Their approachable and friendly demeanour has made working together effortless, while their quick response times and ability to react promptly to our needs have been remarkable.”

“By exploring a variety of use cases and demonstrating its tangible benefits in our daily operations, we confidently chose CoCounsel with Practical Law as our solution.”

“We love CoCounsel’s user-friendly interface and its amazing legal drafting capabilities. It brings a new level of efficiency and consistency to our team’s performance.”

Swire Hotels’ legal team is taking a deliberate, forward-thinking approach to legal tech. With CoCounsel and Practical Law now embedded in their workflows, they are focused on scaling impact, improving consistency, and continuing to evolve how the legal function supports the business

“We recognise that this marks just the initial phase of our journey into the realm of AI and Legal Tech. With enthusiasm, we anticipate advancing further, exploring diverse solutions and possibilities that lie ahead to refine and enhance our approach.”